Management roles can be stressful for even the most seasoned employees. For new managers, the responsibilities of accomplishing department objectives, evaluations, training, and goals can be overwhelming. Managers are expected to delegate tasks effectively, have good people skills, and do well at employee engagement. These skills are linked to employee [...]

Automotive dealerships are quickly becoming a melting pot of employees from different cultures, generations, and backgrounds. Although there are significant benefits to recruiting and retaining a diverse workforce, it also presents some unique challenges. For instance, many people that are entering the labor market for the first time might have [...]

Promoting a customer-focused culture always starts with recruiting the best talent. Service is what sets successful auto dealerships apart from their competition. However, transitioning away from being a sales-focused organization can be challenging because all that matters is the bottom line for many businesses. Unfortunately, many salespeople are trained and [...]